Welcome to benivory. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

General Provisions

Throughout this document, "benivory", "we", "us", and "our" refer to the brand and its operators. "You" and "your" refer to the user, customer, or visitor of our website. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of our website following the posting of any changes constitutes acceptance of those modifications.

Use of Our Website

By using our website, you confirm that you are at least the age of majority in your country or state of residence, or that you have obtained consent from a parent or guardian to use our services on your behalf. You agree to provide accurate, current, and complete information when creating an account or placing an order. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction while using our services. Any attempt to interfere with the proper functioning of our website, including but not limited to introducing viruses, hacking, or scraping content, is strictly prohibited and may result in termination of your access.

Products and Pricing

All products displayed on our website are subject to availability. We make every effort to present accurate descriptions, images, and specifications for each item. However, we do not warrant that product descriptions, colours, or other content on the site are entirely error-free, complete, or current. Colours may vary depending on your screen settings and cannot be guaranteed to match the physical product exactly.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any price modification, suspension, or discontinuation of a product.

In the event that a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to refuse or cancel any orders placed for that product. If your payment has already been processed and your order is cancelled, we will issue a full refund to your original payment method.

Orders and Acceptance

When you place an order with us, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, suspicion of fraudulent activity, or errors in product or pricing information.

After you place an order, you will receive an order confirmation email acknowledging receipt of your order. Please note that this confirmation does not constitute our acceptance of your order. Acceptance occurs only when we dispatch your items and send you a shipping confirmation email. We reserve the right to cancel any order prior to dispatch and will refund any payment received in full.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same account, the same payment method, or the same billing and shipping address.

Payment

By placing an order, you represent and warrant that you have the legal right to use the payment method you have selected. You agree to provide valid and current payment information and authorise us or our payment processors to charge the total amount of your order to your designated payment method.

All payments are subject to verification and authorisation by your financial institution. We are not responsible for any charges, fees, or delays resulting from your bank or card issuer's policies.

Shipping and Delivery

We strive to process and dispatch orders within the timeframes outlined in our Shipping & Handling policy. However, delivery dates are estimates only and not guaranteed. We are not liable for any delays caused by carriers, customs, weather conditions, or other circumstances beyond our reasonable control.

Title to the products and risk of loss pass to you upon our delivery to the carrier. We are not responsible for any loss, damage, or delay that occurs during transit after the products have been handed over to the shipping carrier.

Returns and Refunds

Our returns and exchanges policy is set forth in a separate section on our website. Please refer to that policy for detailed information regarding eligibility, procedures, and timelines. We reserve the right to refuse returns that do not comply with our policy or that show signs of use, damage, or alteration.

Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, designs, product descriptions, and trademarks, is the exclusive property of benivory or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, transmit, or otherwise exploit any content on our site without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites that are not affiliated with us. We provide these links for your convenience and do not endorse or assume any responsibility for the content, privacy practices, or terms of service of any third-party sites. You access such websites at your own risk.

Disclaimer of Warranties

We provide our products and services on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included therein. We do not warrant that our site, servers, or email communications are free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, benivory and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim arising from these Terms of Service or your purchase of our products shall not exceed the total amount paid by you for the specific item giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless benivory and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your breach of these Terms of Service, your violation of any law or third-party rights, or your use of our website or products.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is otherwise harmful to us, other users, or third parties. Upon termination, your right to use our website will cease immediately.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and benivory regarding your use of our website and purchase of our products, superseding any prior or contemporaneous agreements or understandings.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us.

Email: benivory@outlook.com
Phone: eight five two three seven one nine zero four six

Thank you for choosing benivory. We appreciate your trust and look forward to serving you.